Buell Nod
map-marker Phoenix, Arizona

Corona hot spot

Please do not shop here unless you do not care about Corona or spreading the infection. One employee was wearing a mask. Everyone not keeping social distancing. This is the slimepit of grocery stores. Most know that anyway. They do not care if they infect anyone obviously probably because of the shear ignorance. You can only buy 4 things of meat also so it is not worth the risk of going there if you want meat. I could not believe the array of stupidity.
View full review
Pros:
  • Good prices

Preferred solution: Masks and gloves should be a requirement for each employee. Place is filthy. Clean it up.

User's recommendation: Shop anywhere else if you want to stay safe.

Denise F Vcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checkout Lanes

Before this virus - I have always thought the checkout lanes are way too close! And now with this virus - you would think that you would at least open every other lane to allow the appropriate distance! But - NO - can’t check out without being on top of everyone!! You need to do something!! I guess that is why I shop at Kroger more!
View full review

Preferred solution: Let the company propose a solution

Ellen W Qwr
map-marker District 7, Tennessee

Non user friendly website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can't find all same brand products on one page. Example: if I enter Marie calendars it should pull up all Marie calendars products and it doesn't
View full review

Preferred solution: Let the company propose a solution

Ronald B Cdb

Complaint

I dont know why at this time where people is struggling that you charge 5$ for on line groceries. Now is the time to help not to try and make money off it. Thank you Ronald Bentley. Pikeville Kentucky ( 606) 794-****
View full review

Preferred solution: Stop charging the $5

2 comments
Guest

Because the service is optional, nor mandatory

Guest

Because the service is optional, not mandatory to use curbside pickup.

View more comments (1)
Arthur J Xpe
map-marker Chattanooga, Tennessee

Highway 58 store ,Chattanooga. Constantly over charging on value card items. Horrible customer service inter action with night manager .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Attempted to make food purchases,some of which were on sale with coupon for Friday only (1/31/20) . Sale items did not show correct savings.

This is a common occurrence at this store. I informed the cashier of the error . She made an attempt to solve the problem but could not, I was then approached by what appeared to be the head cashier and the night manager,both accusing me of already using my value card today. I informed him I had most surely not,his ( I think his name may be Lester)response was the computer does not make mistakes.

His attitude grew nasty when asked how this could happen.His response was someone else must have used the card. I assured this was not the case. He became more agitated and offered no more assistance. I have noticed him in the store on more than one occasion,he seems to have a sour demeanor and it spreads to the rest of the staff.

Seeking to find an answer for my problem,I went to the Food City store on Lee Highway,picked up the same items gave the cashier my value card,she rang up the items and then swiped the coupons,every thing went with out a single problem and the cashier was courteous.

I will never set foot in the Hyway 58 store again,bad customer service and constant pricing conflicts have turned me from headache. I will inform my neighborhood groups as well as my church members,friends and anyone else I come in contact with.These problems need to be looked into and corrected.

View full review
Pros:
  • Location
Cons:
  • Customer services
  • Atmosphere
  • Bunch of non caring employees
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Resolved
Jeremy C Npa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker District 2, Virginia

Resolved: Be aware of family working there

Updated by user Jan 28, 2020

Resolved

Original review Jan 25, 2020
Wife is a manager who had an affair with her employee. I sent all the proof to corporate several times and nothing happened. Isnt this a family operated business? They never returned my emails calls anything. Even sent more emails on were they were harassing people from there phone while on company time and property but yet nothing. They turn the blind eye to it all So I wonder how much special treatment was given to her employee? Anyway they lost my entire familys business along with tons of church members business owners over this mess
View full review
Pros:
  • Prices
  • Store lay out
Cons:
  • Atmosphere
Reason of review:
Management
Kiersten D

DO NOT GET SCRIPTS FROM THE ONE IN MARYVILLE TN!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been going to the food City in MARYVILLE TN on East Broadway. I was never super impressed with the pharmacy they are slow and not real friendly. The last few months when going there they have hired a younger guy 30's maybe. He has to be one of the rudest people I've ever encountered. I had my good rx card and it had a different price than his was telling him. So he tosses me a pen and says you'll have to write all the info down. He couldn't friggin type it in himself?? What is the difference between to typing off my phone or a piece of paper??? I will never go back there again. Absolutely awful
View full review
Loss:
$1
Pros:
  • No pros
Cons:
  • Awful pharmacy

Preferred solution: Get rid of that employee

A A Bhh

This stores so unorganized

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I hate this store most unorganized store I have ever been in .the lay out at the register is the worst ever ,can’t see or reach the cashier.went in on Valentine’s Day store was very busy they had no baggers had to bag my own stuff.
View full review

Preferred solution: Change register setup

Kristine R Ccz
map-marker Roanoke Rapids, North Carolina

No one will answer phone on bakery

Several times I've called to try to order a cake from Food City I am put on hold when I asked for the bakery I've held on for up to 10 minutes called back and no one still answered so aggravating
View full review

User's recommendation: Go somewhere else

Jeremy C Npa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Great company great food and prices
View full review
Pros:
  • Prices
  • Location
  • Store location
Reason of review:
Good customer service
Max R Bxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

More bag boys for 125 judge greeshan rd

I spend over six hundred dallars a month at FC. but i have to bag my own groceries. People standing there wwatching. Managers also if you have a full buggy the bagboys run, Tryed to talk with a manager and they walk away how rude. No customers no job this is *** i spend alot of money at food city they coulds at least bag them for me o im disable.PISSED OFF
View full review
Cons:
  • Sales policy has a double standard
  • Atmosphere
  • Customer service
Reason of review:
Poor customer service
William W Kgj

Look close at produce.

I recently bought a pre sliced portion of watermelon. It was so green that it was like trying to eat cucumber. Do your produce people not know a green watermelon when they cut it,
View full review
Pros:
  • Convient
Anonymous
map-marker Nashville, Tennessee

Dont visit deli in st paul Virginia

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
While i was wating in line to be service, woman with hat and blonde/brownish hair, glasses, and heavy set comes from the kitchen yelling at a tall cashier with dark short hair, glasses, and also heavy set about bringing dirty dishes to the back and yelling they need clean dining room when it was full of people. I will spend my money where people are yelling and acting unprofessional. Poor cashier didnt say anything.
View full review
Anonymous
map-marker Seymour, Tennessee

No freshed baked bread looking for fresh baked bread at 10.00am none there

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No bread Italian or french
View full review
Angela K Abv
map-marker District 6, Tennessee

Bakery order problems

No answer ordered a Anniversary/ Valentine cake, cake was called in 3 days ahead of time, called every day to see that order was ready, they pulled an ugly cake from display and decorated it, it was decorated wrong, not the size I ordered,had placed son's birthday cake at same time, wasn't ready, stated they took no order for it, have used them for 16 years and now no cake for either occasion.
View full review
Loss:
$11
Pros:
  • Good service usually
  • Prices
  • Good price
Cons:
  • Messed up orders badly

Preferred solution: Redo my Anniversary Valentine cake and make my son's birthday cake and I should not have to pay for either as long as I have been a valuable customer

  • 1
  • ...
  • 7
  • 8
  • 9
  • 10
  • 11
  • ...
  • 20