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My LAST trip to Food City was the second trip within a 30-minute time frame one morning to return the meat (bacon) I had purchased on the first trip! The package "use by" date had occurred a WEEK prior! If this had been the first time this happened with either SPOILED,...
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#1103853
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On 9/1/2017 Food City Jacksboro pike Lafollette TN has risen their gas prices until they are the highest in town. This is happening off and on all this year when they hear anything about a disaster of any kind at any place they are the first to raise the price. The...
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1.7
Jacksboro, Tennessee
#1095277
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The quality of meat has always been the reason I shopped at Bi-Lo instead of Walmart just across the street. Since Food City took over the quality of meat has went way down. I bought 2 packs of steak. Went home cooked one pack. Steaks were awful. Tasted old. Threw them...
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#1071920
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Food City - Worst customer service

Food City
#1117271
1.0
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Cashier M.Trevino treats customer with abusive language and assault n gets away with it By the Mgr Danny Zuniga. No disciplinary action Twds employee however i as a customer am not to return back. Not to mention I'm pregnant so this was a huge incident that should be addressed when it comes to customers are always right. Worst customer service ever. Thank you food city for dirty customer service.
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Food City - They changel their peach water

Food City
#1084720
3.7
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They had a real good thing going, then they changed the label and the water note had a nasty after taste. Why did they have to change a good thing. It was the hottest water seller in the store. Now they can't give the *** away. Dumb move Food City.
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Food City - Disappointed again in Red Bank, Tn

Food City
#1072676
1.0
Details
Pharmacy in Red Bank is just not customer friendly and most of them are rude! I'll not use that pharmacy ever again!
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Food City - Meet dept./Lake Havasu City, AZ

Food City
#1046489
2.9
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Bought some t-bone steaks, 3 in the package. Top one in package was nice, had a small filet and the other 2 underneath had the filets cut out. Very deceptive. Not a good business practice. I returned the meat and they accepted it, no problem but the butcher told me t-bones don't have filets. I know they don't have large ones, but they do have a filet. I learned how to cut meat.
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I bought 3 plants from outside and a already made salad. I had all of the plants in a buggy. I was moving up to the fast checkout, as a customer was leaving, so did the cashier. The cashier knew I was on my way to her register but proceeded to walk over and talk to the...
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#1051432
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I went in to purchase a case of beer and was denied service after they checked my ID and asked to see the ID of another individual who was with me. They proceeded to assume the other individual was under age based on their appearance because they did not possess their...
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1.0
#1032084
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I know there are exceptions, that is Food City personnel who not only work hard, but make a concerted effort to make the customer feel welcome and appreciated. BUT, I have to say that in all my 67 years, I have never seen a grocery store whose staff seemed more sour...
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Anonymous
Anonymous

Well first off. There is a reason the employees call it Foodshity among themselves. Second ALL store personnel reflect the attitude/personality of the store manager.Been there...

1.0
I didn't like
  • Day in day out sour attitude of workers
#971853
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I've shopped at FOOD CITY for years and have NEVER gotten a reduction in price for gas. Tonight was the LAST STRAW!!1 After getting my receipt on Saturday that said I had 1 fill up coming, I tried to fill up my car and the clerk at the gas station said I had ZERO...
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Anonymous
Tammy

Oh come on! I have ALWAYS gotten points and used them for 15 cents off every gallon - and 30 cents on Wednesdays!

#964498
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They would not take my rolls of change. Is that not money? This is absolutely rediculous. I will go to walmart from now on. With or without change.
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Anonymous
Tammy

Lots of places don't take change, even some banks! I helped my mom roll all her loose change so we could take it and deposit it. They don't take it that way. I sat there and t...

2.8
#956346
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Deli staff at hwy 58 Chattanooga have no concept of 'customer service'. Three times I've been in over the past month and each time I had to ask for something missing at the deli bar and instead of going to get it they try to tell me it's there I just didn't look. ...
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Anonymous
Anonymous

Well first off. There is a reason the employees call it Foodshity among themselves. Second, ALL store personnel reflect the same attitude as shown to them by management/superv...

#947922
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The contents looked NOTHING like the picture on the can. In a TEAspoon I had to search for a speck of potato or sliver of steak or mushroom or whatever tidbit to eat more than dirty brown soup. An accompanying straw would have been faster & better for this POS. Why...
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Anonymous

*roll eyes*

#943975
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